You contact TMSQR support by chat, email, phone or WhatsApp. TMSQR support is available Monday to Friday from 08:00 to 18:00 (CET/CEST) and replies within one hour during these opening hours.
Available in: all plans (Platform and Standalone)
How can I reach TMSQR support?
Chat: use the chat on tmsqr.com or in the TMSQR App Manager.
Email: [email protected]
Phone: +31 (0)71 2034054
WhatsApp: +31 6 16744380
When is TMSQR support available?
TMSQR support is available Monday to Friday from 08:00 to 18:00 CET/CEST (Central European Time, and Central European Summer Time in summer). During these hours, you get a reply within one hour.
Which languages does TMSQR support speak?
TMSQR support helps you in English, Dutch and German.
What should I include in my support question?
The name of your festival or event.
What you tried to do and where in the TMSQR App Manager.
A screenshot of what you see.
When do I contact my account manager?
Contact your account manager for questions about your setup, extra accounts for your team and admin settings, such as the time zone or languages of your app.
Note: Many questions are answered faster in this Help Center. Search for your question at the top of this page first.
