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How do I activate my account?

Activate your TMSQR account, set your password and log in to the App Manager for the first time.

Written by Derrick Smittenaar

You activate your TMSQR account by setting your own password in the TMSQR App Manager. Your account manager has already created an account for you with your email address. As soon as you set your password, you can log in and start working on your app.

Available in: all plans (Platform and Standalone)

How do I activate my account?

  1. Go to the TMSQR App Manager at tmsqr.app/admin.

  2. Click I've lost my password.

  3. Enter the email address your account manager used to create your account.

  4. Open the email you receive from a no-reply email address and click the link.

  5. Set your password.

  6. Log in with your email address and your new password.

Your account is now active and you see the dashboard of the TMSQR App Manager.

Where do I log in to the TMSQR App Manager?

You always log in at tmsqr.app/admin with your email address and password.

What do I see after I log in?

After you log in, you see the dashboard of the TMSQR App Manager. The menu on the left gives you access to all parts of your app, such as:

  • Analytics: statistics about your app users

  • Push Notifications: send and schedule push notifications

  • Edition Settings: festival name, dates, location, ticket link and timetable

  • App Design: app icon, colours, fonts and bottom bar

  • Home: the homescreen of your app

  • Artists: your line-up

  • Artist Categories: categories to filter your line-up

  • Performances: the shows that build your timetable

  • Locations: venues, stages and other locations on your map

  • Info pages: practical information, such as travel, tickets and FAQ
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What if I can't log in?

  • Check that you use the email address your account manager used to create your account.

  • Didn't receive the email to set your password? Check your spam folder for an email from a no-reply address.

  • Click I've lost my password again to get a new email.

Still not working? Contact TMSQR support at [email protected] or call +31 (0)71 2034054.

Can my team members also get an account?

Yes. Your account manager creates accounts for your team members. Read How do I add team members?

Does the TMSQR App Manager use two-step verification?

No. You log in to the TMSQR App Manager with your email address and password.

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